Meet the Team

Sally Brand MARLA

Management and Lettings Partner

Sally has been the Resident Partner of Brown & Brand Management and Lettings Services since 1995. Sally’s background of property and accounting makes her one of the most capable and experienced property people in the area. Qualified and trained Sally heads up our wonderful team. Her passion for the country and her horses keeps her fitter and more focused than most!

Paul Brand

Senior Partner

Paul started the original Brown & Brand business back in 1983 (obviously at a very young age!). Initially Brown & Brand focused on Chartered Surveying and Property Sales but quickly added Lettings, Management and Financial Services. Paul’s ethos in business is simply to offer the most attentive and professional service to all clients. Paul is now a highly regarded and forward thinking Property Professional with over 30 years experience he is happy to share. Aside from business Paul’s passion is sport and he must be commended for continuing to suffer at the hands of his beloved Spurs.

Mike Hopkins

Resident Partner

Mike joined Brown & Brand in 1985 and through his hard work and dedication is now the Resident Partner running the Estate Agency Sales dept. Highly regarded throughout the industry, Mike is a true professional who has amassed a level of experience, almost unrivalled, and is able to offer a wealth of advice. Mike raises money for Fair Havens and other Charities through a variety of endeavours including competing in triathlons. All that running is probably why his legs are so short!

Guy S Imray B.Sc M.R.I.C.S.

Chartered Surveyor

Guy is a qualified Chartered Surveyor who joined Brown & Brand in 1993. Guy is the Resident Partner in the Survey Dept who, with his team, carries out a variety of valuations, surveys and condition reports. Guy’s abilities are in high demand and he is often commissioned to carry out specialist valuation and surveys work in far flung parts of the UK. Fortunately his sat-nav brings him home to Essex where he continues to run one of the most successful and Professional Survey firms in the County.

Jacqui Jay-O’Neil

Property Manager

Jacqui has been with Brown & Brand for the longest of all of our girls and has proved to be an incredibly capable and talented staff member. Jacqui’s clients love her to bits and her long standing client relationships is proof of how loyal she is to her landlords. Jacqui is often found working late and starting early as she strives to be the best property manager possible. Jacqui’s husband is a magician so let’s hope she doesn’t disappear!

Debbie Coles

Property Manager

Debbie manages a mostly high-end portfolio of properties and is an extremely professional and conscientious manager. Debbie has a great attention to detail that means nothing ever slips her by and she manages her properties with a calm of character that puts everyone at their ease. We often receive glowing comments from Debbie’s landlords as they recognise her commitment to providing the very finest service possible. Outside of work Debbie works on her fitness and loves walking her gorgeous dog Rosie.

Dawn Arnold

Estate Agency

Dawn’s career began in the Estate Agency industry from the tender age of 17 working for various corporate companies before joining Brown and Brand. This was in September 2009 after taking some time out traveling around Australia enjoying the sunshine and lifestyle. She refers to her colleagues as her work family as we all get on so well. She finds the best part of her job is getting to meet lots of different people and her aim is to make sure everyone’s move goes as smoothly as possible, advising clients in a professional manner ensuring they achieve the best possible price. In her spare time she enjoys socialising with friends and is also a huge animal lover so if she is on an appointment and the owners have pets, her day gets that little bit better.

Christine Stone

Property Manager

With many years of working within the lettings industry behind her, Christine has become a super professional portfolio manager whom we can rely on 100%. Christine is diligent and straight talking and delivers an honesty and efficiency so hard to find these days. She loves to laugh and has a keen sense of humour which has enabled Christine to forge longstanding relationships with many many landlords. Christine is fair, but uncompromising and her landlords are fortunate to have her represent them.

Jane Lawrence

Estate Agency

Jane joined us with a good amount of estate agency experience behind her. She has proved to be a hardworking and talented salesperson with the loveliest sunny disposition. Nothing is too much trouble for Jane, and she works diligently to ensure her clients achieve the best outcome in any move. Jane loves to laugh and if you choose her as your agent, you will be in for a fun time. Professional throughout, Jane is a highly valued member of our sales team.

Carol Redman-Arnold

Property Manager Administrator

Carol has been with Brown & Brand for a number of years now having had a late change of career. Since joining us Carol has thrived and developed into a vital cog in our well-oiled lettings business. Carol is the rock behind all of the property managers and she picks up all the pieces and keeps us all glued together as one team. Possibly the biggest smile in the office belongs to Carol and she is a delightful lady to work alongside.

Amanda White

Survey Administration

Kate Ollenbuttel

Property Manager

Our search for the perfect new team member led us straight to Kate—and we’ve never looked back. With a wealth of experience in property management and lettings, she brings knowledge, insight, and calm confidence to every client interaction.

Kate’s warm smile and thoughtful approach have made her a favourite with clients and colleagues alike. It already feels like she’s been part of Brown & Brand forever. A true asset to the business, she’s not only streamlined key systems but raised the bar for service standards across the board. If your property is in Kate’s hands, it’s in the safest hands possible.

Lucy Bush

Junior Negotiator

Lucy is our dedicated and hard-working rising star—the go-to team member for all things fresh, fast, and forward-thinking. Eager to learn and quick to adapt, she’s been soaking up knowledge and growing her skills while providing invaluable support to the sales team.

With a calm, steady presence well beyond her years, Lucy helps keep the office running smoothly and spirits high. As a trusted lieutenant to Mike, Jane, and Dawn, she’s already playing a key role in keeping everything on track—and we expect great things from her as her career continues to flourish.

Jill Salmon

Property Manager

In a business where honesty, hard work, and character matter, Jill is a true asset to Brown & Brand. Her intelligence and dedication are matched by a warmth and humour that lift the whole team—when Jill walks into the office, it’s like someone opened a window and let the sunshine in.

Clients love her straight-talking, down-to-earth nature, and we do too. Jill is loyal to the core, refreshingly real, and brings both heart ad hilarity to everything she does. An irreplaceable part of the team—and the reason there’s always laughter coming from her corner of the office.

Sue Wainwright

Accounts Administrator

Working across our administration and accounts departments, Sue brings an unfailing eye for detail and a calm, steady hand to everything she touches. Elegant, quick-witted, and quietly confident, she’s the definition of capability and grace under pressure.

Sue’s work ethic and efficiency keep things running smoothly behind the scenes, and her presence brings a sense of calm to even the busiest days. A vital cog in the Brown & Brand machine, she’s not only deeply trusted, but also hugely appreciated—and an absolute pleasure to work alongside.

Cheryl O’Mahoney

Office Manager

Cheryl is the engine that keeps Brown & Brand running smoothly. With unwavering dedication to efficiency and compliance, she ensures every aspect of the business stays on track and up to standard. Her meticulous attention to detail and forward-thinking approach play a key role in driving the company forward always with integrity, precision, and purpose. Respected by all of us for her wisdom and warmth of character Cheryl also has a great sense of humour, much needed in our industry.